our story 
OUR STORY
We consider ourselves to be very lucky. Since the very beginning, we've been doing what we love to do: enhancing the lives of millions of people. That's why we don't have a one-size-fits-all plan. We tailor our products and services to be just the right fit.

Our process is very simple: we do whatever it takes to help our customers get the care they need. And whatever it takes includes:

  • Processing between 2 and 3 million claims each year, including claims from First Ameritas, Ameritas and all entities selling Ameritas dental. 
  • Having a claims processing turnaround time of 5-10 working days.
  • Being so meticulous that our accuracy of processed claims exceeds 99%.
  • Putting into place a state-of-the-art electronic claims system specifically designed for processing dental claims.
  • Accurately processing customized deductibles, coinsurance levels, maximums and claim allowances.

To find out more about us and what we can do for your sight and smile, call 800-201-8562 or contact the Group sales office nearest you.

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